How the process works
1
As soon as we get your prescription, we’ll contact you to get started. If prompted, opt in to receive digital communications from us, so you can schedule refills and get real-time updates electronically.
2
You'll answer a few questions to help us start your care.
3
Many patients are eligible for some form of financial assistance. When we navigate your insurance coverage, we can help connect you with any available copay assistance sources.
4
We'll schedule delivery of your treatment or prescription and ship to your home or provider’s office.
5
You’ll receive clinical guidance from a pharmacist who specializes in your condition.
Expert support for your condition
Your specialized Care Team will give holistic support in moving toward your health goals. And our tailored educational resources can help you stay informed about how your condition works, different types of treatments and more.
Financial assistance as you need it
Whether you’re curious about sources of support or concerned about potentially high copays, we may be able to help. In 2024, we connected patients with more than $600 million in financial assistance. Talk with your Care Team to start the process.
Manage your prescription digitally
Save time on the phone and manage your treatment more conveniently. If you consent to receiving text messages and email notifications, you can schedule a refill or complete any treatment assessments online, connect with your Care Team and more.
Simply text OPTIN to 58732 to get started.*
* By texting OPTIN to 58732, you agree to receive automated text messages and calls from Walgreens Specialty Pharmacy about your prescriptions and health-related notifications. Consent is not required to get care or services. Text messages are unsecure and unencrypted. You can text STOP to opt out of both texts and calls. Review our Communication Policy and Privacy Policy.
Get started online
An online account isn’t necessary to onboard, schedule refills or check prescription status. Opting in for digital notifications will give you access to everything you need, when you need it.
If you prefer, you can still create an account to manage your prescriptions.